Frequently Asked Questions
Everything you need to know about your Hack Athletics gear.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer a warranty on your weightlifting equipment?
Yes, all Hack Athletics hardware and accessories come with a 12-month limited warranty against manufacturing defects to ensure you can train with confidence.
What is your return policy if the gear doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
How do I care for my lifting belts and straps?
We recommend wiping down your leather and nylon gear with a damp cloth after heavy sessions. Avoid machine washing leather products to maintain their structural integrity.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately to catch the order before it hits our fulfillment center.
Do you provide international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our logistics to support more international athletes soon.